User Reviews for The Monsoon - Tharavadu
The restaurant is tastefully decorated. There is blue ambient lighting. There is also a choice of seating in a enclosure or in an open area.
However, be aware that the further you sit away from the door, the more mosquito trouble you will have. So much so that we had to change the place. It is weird for an ac restaurant.
The food was tasteful. We had ordered veg soup, daal, spinach corn sabzi and tribal chicken. The tribal chicken cane wrapped in a banana leaf, was spicy, because we had asked for it. Couldn't find fault with any of them. My son ate his full complement of chapatis.
Some items on the menu were not available.
There were only 2 people to serve. Though they were trying their best, it was not sufficient. So, service was deficient.
They refused to charge us for 2 rotis that my son ate, although I asked them to. Probably, they were aware of the lack of the service.
Often, a good food experience can be that sunshine, which lifts you out of your pall of gloom and changes your mood instantly. A bad food experience, on the contrary, can grab you from the brightest of moods and cast you into the cloud of gloom. One such cloud of gloom was this monsoon cloud, that quite sadly, cast a shadow of dissatisfaction over our much-anticipated Friday team lunch.
The entrance to the restaurant was in monsoon theme, all aqua and blue. The interiors, too, contributed to the ploy. The uninteresting uniforms of the waiters should have given us an indication of the disinterest we would receive from them, throughout that meal time. We were first startled to receive the menu card, which displayed 'Tharavadu' in bigger font than 'Monsoon', and we found out it is a Kerala-cuisine restaurant! Are we in Tharavadu or Monsoon, or are both the same, we wondered; but couldn't solve the mystery till the end.
Vegetarians Alert: You would do good to stay away from this place. Not too many options, plus, the smell of seafood is very dominant and could be unbearable for staunch vegetarians.
Anyway, we decided to go with the theme and order something native to the cuisine. Our first disappointment with the food came when most of the "specials" were not available! Ordered squids, prawns, and chicken tikka for starters. While the chicken and prawns were very tasty, the squid was like rubbery pasta, with no trace of the surrounding spices ON the squid. Bland and bad. Main course: Appams and Kerala Parotas to go with Varutharucha Mutton and Tribal Chicken Kizhi. Appam had a funny taste to the batter, almost bitter. The first batch of Kerala Parotas was like I'd never tasted Kerala Parota before - soft, flaky, and almost melting-in-the-mouth. However, the second batch we ordered (because the first was so great) was very average. Probably someone was learning to cook, and the first batch was beginners' luck. The Chicken Kizhi was the best dish of the day - spices beautifully ground into a thick invigorating paste. The mutton tasted like what a fifteen-year-old shoe might taste like. Horrible. The Fish Biriyani tasted so funny I thought it may have well been tamarind rice.
I can't remember the last time I felt so turned off by the service. They took forever to take the order, to bring the plates, to serve the food, and even to bring the bill! We waited nearly 40 minutes before the first sign of food. No waiters came by, and if by chance they did, ensured they made absolutely no eye contact with us. Unavailable, unresponsive, and unhelpful - I got so wild when they printed a Rs.100 service charge on the bill that I asked them to reverse it. We got so tired waiting for the food that some of us cancelled the items we ordered, also to which the waiters showed no emotion and simply took the dishes away (when they eventually arrived late). Anything we asked the waiters, they would go away without the slightest hint to us whether or not they understood what we were saying, and mostly, never to return. At the end of the meal, I asked to speak to the manager and conveyed to him how they had ruined our Friday afternoon meal. I thought it was quite unbelievable how he didn't utter a single word of apology or even acknowledge their utterly shoddy service. I actually felt quite insulted as a food lover in a city of food like Bangalore.
The management just doesn't seem to care. They are part of a hotel, and I have the feeling this may be causing their indifference towards customers from outside their hotel.
No comments about the value for money, because the overall experience ruined everything. I am forced to give it the worst possible rating on Zomato (even though a couple of dishes were quite nice).
Note: I finally found out online that the "Tharavadu restaurant" has opened "at the Monsoon Hospitalities, HSR". I wonder where this place is - I didn't see anything remotely like 'hospitality'.
uninspiring ambiance and food make little justice to an inspiring name. The whole place is lit up in mild blue which reminds me of a pub while the place itself tries to be a fine dine. I hoverver liked their seating arrangement which was spacious and comfortable. Coming to food, the hot and sour chicken soup was just plain spicy! no flavor and not much of chicken to differentiate it from their veg offering. Quite a let down!. The monsoon special ceaser salad with grilled chicken looked nice and was prepared well,however again chicken was sparingly used. Next came the mixed tempura. we were told its gonna be a mix of seafood and vegetables and what it turned out was a disaster! it was more like assorted vegetable pakodas than tempuras and there was not much of seafood here. the overall experience was quite a let down. never again!
The ambiance and the aesthetic sense of the place is good. And service was prompt too. I give that to them. But food, very disappointing. We ordered veg platter and it was really very bad. A strange mixture of sweet and sour stuff the content not properly prepared, looked like a half-hearted effort. The drinks we ordered were ordinary too. We did not go beyond the first course and had to leave the place.
Ambiance - 7/10
Food and beverages- 2/10
Service - 6/10 (was okay)
Wallet Factor - 5/10 (expensive)
Overall - 5/10
Ambiance - The blue lights can be a bit strenuous on the eyes for some, I personally didn't mind it. The set up nicely done, with a few cozy corners for couples to dine in. Their sheets weren't clean that was kind of big put off for me.
Food - I tried their lunch buffet which 299+taxes. Now the options available were fairly enough. First complaint will be that their non-veg starters weren't boneless and that there wasn't a single paneer dish in either the starters or the main course. Also, the chicken pieces weren't that well cut either, adding to the woes were some really under done rubbery chicken pieces. Apart from flavours and spices were pretty nice, definitely not the best around but a few notches better than the regular run of the mill restaurants. I'm sure their ala carte fare is much better.
Service - Nice, very courteous but nothing exceptional
Would I go back again?
Yes, but this time I will stick to their ala-carte which definitely should be better off. But will give their desserts a skip.
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